What is DeskAlerts?
DeskAlerts is an internal communications solution which allows businesses to send alerts to staff via any corporate devices, including PCs, mobile devices, tablets, and more. Businesses can utilize one single platform to send out alerts to over 10,000 users in a matter of seconds, to ensure everyone receives important business announcements and updates.
With DeskAlerts, management can send pop-up desktop alerts to employees’ screens that block their work until the message has been read. Alerts can also be sent out to employees via mobile push notifications, SMS messages, or emails, meaning alerts will always be received and seen by all employees. The DeskAlerts software automatically tracks and stores alert activity and views with centralized storage that provides instant reporting on user receipt and message views. Businesses can create secure and seamless workflows with DeskAlerts’ integration capabilities with Active Directory, SSO, and API integrations.
When there is any sudden issue or critical situation, users with the relevant permissions can instantly notify all employees or specific departments. DeskAlerts allows users to utilize one interface to directly send a newsletter or announcements about important company events to employees’ desktops or mobile devices. These messages can’t be skipped, ignored or minimized and will even appear on screens that are locked, on standby or on screensaver mode.
Key benefits of using DeskAlerts
• Allows users to send messages straight to employees’ computer desktops and mobile devices in the form of pop-up notifications that can’t be skipped or ignored.
• Helps to free up the time of IT departments by keeping all staff informed about IT issues. It prevents misunderstandings and aims to reduce the number of incoming calls that arise as a result.
• Allows users to send scheduled messages that cannot be missed or ignored about upcoming IT events, so all employees are guaranteed to be in the know and reduce the number of random failures of expensive and time-consuming IT operations.
• With the quick surveys functionality, HR specialists can receive timely feedback, and the desktop alerts can bypass email overload and help employees find out the most important news in a timely manner.